Last reviewed on: December 7, 2022
1. About this Privacy Policy
Hello! Welcome to the Index Fundings, LLC Privacy Policy (“Policy”). This Policy describes how and when we may collect, use, secure, and share information collected in connection with our websites, content, products, and any related services (collectively the “Services”) For purposes of this Privacy Policy, “Index Fundings” (or “we” or “us” or “our”) refers to Index Fundings, LLC and its parents, subsidiaries, representatives, affiliates, officers, and directors.
This Policy applies to all the Services you access on our website https://fx2funding.com/, whether on mobile devices, PCs or on such other platforms.
Please read this Policy carefully. We may update it from time to time at our sole discretion by posting a new version on http://www.fx2funding.com/privacy with an updated date. If we make any material changes, we will notify you, prior to the changes becoming effective, through the website or by other means if you’ve provided us additional contact information (e.g., using the email address associated with your Account, as defined in our Terms of Use). Non material changes will take effect immediately. You should periodically check our website, including this Privacy Policy, for updates. Your continued use of the Services will be an acknowledgement of our updated Privacy Policy.
In addition, please review our Terms of Service, which govern your use of the Services. By using our Services, you consent to this Privacy Policy and Index Fundings, LLC’s Terms of Service and our collection, storage, sharing and use of your information and data, and other activities, as described.
2. Consent
By accessing or interacting with our websites or other Services, you agree to the collection and use of your information in accordance with this Privacy Policy, including consenting to our and our advertising partners’ use of your data for targeted advertising purposes as described in the Interest-Based Advertising sections of this Privacy Policy. Those sections explain how you can withhold or withdraw your consent to the use of your personal information for targeted advertising purposes.
We will process your personal data in accordance with applicable data protection and privacy laws. When you register with us, you are required to consent to our Privacy Policy. This consent provides us with a legal basis under the applicable law to process your personal data.
3. Information We May Collect and How We Collect It
We may collect various types of information, including information you provide or make available to us directly, information collected from your devices (including web and mobile) such as first name, surname, email address, phone number and information collected from other sources, like social networking sites. Some of this information may be considered “personal information” or “personal data” under applicable privacy or data protection laws.
a. Information You Provide
You may provide information directly to us when you:
● Use or access the Services;
● Contact us, including for customer or technical support;
● Book a Call;
● Participate in Index Fundings offers, contests, or special events;● Complete surveys offered by us or on our behalf.
b. Information Collected or Generated When You Use our Services
When you access or use our Services, we collect information from and about you and the device(s) you use. This may include the following information:
● IP address, unique device identifiers, advertising identifiers, device serial numbers, and similar identifiers.
● Hardware model, device software platform/OS and firmware, mobile carrier, preferred languages, device motion information, and mobile network information, and in some cases, browser type,
Internet service provider, referring/exit pages and URLs, or clickstream data.
● Approximate location inferred from IP address.
● Information as reasonably required to offer and enhance our Services.
c. Information Collected Using Cookies and Similar Technologies
We, as well as our affiliates and partners may use cookies, beacons, software development kits, mobile analytics software, and/or similar technologies for a number of purposes, including to authenticate users, prevent fraud, remember preferences and settings, analyze advertising and messaging campaigns, analyze traffic and trends, personalize content (including ads), and otherwise provide the Services. These technologies may collect information about your use of our Services, pages you view, links you tap, messages you open, and other actions taken in connection with our Services.
Our Website may be scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We use the following categories of cookies for the purposes set out below:
● Strictly Necessary Cookies
● Performance Cookies
● Functional Cookies
● Targeting Cookies
You can opt-out of each cookie category (except strictly necessary cookies) by allowing or disabling the cookie setting on the Website or in the applicable Website cookie notice. Depending on the choices and settings available for the browser(s) you use, you may be able to disable cookies in your browser settings, but this could affect the availability and functionality of our Services.
We use information collected through our cookies about your visit to our Website in combination with other information collected in order to provide advertisements about goods and services to you. For information on interest-based advertising and how to opt out, see the Interest-Based Advertising section below. d. Google Analytics:
On our Website we also may utilize Google Analytics, a web analysis service provided by Google, to better understand your use of the Website and Services. Google Analytics collects information such as how often users visit the Websites, pages they visit and other sites they used prior to visiting. Google uses the data collected to track and examine the use of the Websites, to prepare reports on its activities and share them with other Google services. Google may use the data collected on the Websites to contextualize and personalize the ads of its own advertising network. Google’s ability to use and share information collected by Google Analytics about your visits to the Websites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Google offers an opt-out mechanism for the web.
Please consult the applicable Website Cookie Notice for more information about the type of cookies and tracking technologies that we use on the Website and why, and how to accept and reject them.
e. Information Collected from Other Sources
We may also collect information about you from other sources, including from our third-party partners or service providers, publicly available sources or social networking sites.
We may combine this information with other information in our possession, which helps us to update, enhance, and analyze our Services, and provide tailored experiences for you.
f. Social Plug-ins
Social plug-ins (“plug-ins”) of social networks may be used on our websites, in particular the “Share” or “Share with friends” button of Facebook, whose website: facebook.com is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland, is responsible for Facebook.com in Europe. The plug-ins are usually marked with a Facebook logo.
Besides Facebook, we use plug-ins from “Twitter” (Provider: Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103), “LinkedIn” (Provider: LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA).
For data protection reasons, we have deliberately decided against utilizing direct plug-ins of social networks on our websites. For this reason, there is no automatic data transmission to social networks such as Facebook, Twitter, LinkedIn once you access our website.
Data will be transmitted to social networks only if you actively click on the respective social network button. In this case, your web browser starts a connection to the respective social network's servers. By clicking on the respective button (e.g. “Pass on”, “Share” or “Share with friends”) you agree that your browser will produce a link to the respective social network's servers and transmit usage data to the respective operator of the social network and vice versa. We have no influence upon the nature and extent of the data that is then gathered by the social networks.
The social network providers store the data collected about you as user profiles for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation takes place in particular (also for not logged in users) for the representation of demand-fair advertisement and in order to inform other users of the social network about your activities on our website. You have a right of objection to the creation of these user profiles, whereby you must contact the respective plug-in providers to exercise this right. Through the plug-ins we offer you the possibility to interact with social networks and other users, so that we can improve our offer and make it more interesting for you as a user.
The data is transferred regardless of whether you have an account with the plug-in providers and are logged in there. If you are logged in with the plug-in provider, your data collected with us will be directly assigned to your existing account with the plug-in provider. If you click the activated button and, for example, link the page, the plug-in provider also stores this information in your user account and shares it publicly with your contacts. We recommend that you log out regularly after using a social network, especially before activating the button, as this way you can avoid being assigned to your profile with the plug-in provider.
For more information on the purpose and scope of data collection and its processing by the plug-in provider, please refer to the data protection declarations of these providers as notified below. They will also provide you with further information about your rights in this regard and setting options to protect your privacy.
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Facebook ●
LinkedIn ●
Instagram ●
Twitterg. YouTube and similar platform Videos
We have integrated YouTube and other platform videos into our website, which are stored on http://www.YouTube.com and can be played directly from our website. These are all integrated in the “extended data protection mode”, i.e. no data about you as a user will be transmitted to YouTube, if you do not click on the videos to start playing them. Only when you play the videos the data referred to in the next paragraph will be transferred to YouTube. We have no influence on this data transfer.
By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our Website. In addition, the data specified in Section 3 of this Privacy Policy will be transmitted. This is independent of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. YouTube stores your data as user profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation takes place in particular (even for unlogged-in users) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
For more information on the purpose and scope of data collection and processing by YouTube, please refer to the privacy policy.
h. Service Providers
We may employ third party companies and individuals to facilitate our Sites ("Service Providers"), to provide the Service on our behalf, to perform services or to assist us in analyzing how our Service is used. Currently, the following third party companies are used to facilitate the functionality of our Sites;
Third-Party Service Providers
FPFX Technologies, LLCUsage / Application:
● Software, including but not limited to the source codes, algorithms, Platform, Software, and widgets.
Privacy Policy: N/A
Deel.comUsage / Application:
● Escrow and other bank account integration services
● Payment processing
Privacy Policy: https://www.deel.com/privacy
4. How We Use Information
We may use the information we collect for a number of business and commercial purposes, including to:
● Perform internal operations necessary to develop, provide, maintain, and improve our Services, including troubleshooting, providing customer and technical support, and conducting data analysis, testing, and research;
● Understand how you interact with our Services and personalize the product experience and content (including advertising and messaging campaigns);
● Maintain the safety, security, and integrity of our Services, for example by authenticating users and providing account security and fraud detection;
● Send you news and/or marketing communications (by email), including information about Index Fundings or third-party offerings we think may be of interest to you;
● Administer surveys;
● Comply with legal requirements and/or to investigate or address claims or disputes relating to your use of the Services.
5. How We Share Information
We may share the information we collect about you, and may enable you to share this information, with a variety of third parties in various ways, including:
● With vendors, consultants, business partners, and other third-party service providers as necessary to carry out work on our behalf and otherwise provide the Services;
● With the general public, if you choose to share information when contributing content to our Services through a forum, blogs, social features, or the like;
● Where you choose to take advantage of social sharing features or related tools that let you take actions on our Services, with the public, social media platforms, and/or your social media friends or contacts;
● With others who share your device, if you make your Account available to them through that device;
● With specific third parties if we believe disclosure is required by applicable law, regulation, or legal process;
● With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our terms or other policies, and/or are fraudulent or in violation of applicable law, or as we determine necessary to protect the rights, property, or safety of Index Fundings or others;
● In connection with a merger, consolidation, restructuring, sale of company stock and/or assets or other corporate change, including during the course of any due diligence process; and/or
● In an aggregated form or otherwise in a form that cannot reasonably be used to identify you.
In some cases, we may enable you to access third-party products or services through our Services. Please note that those products or services are offered by people or companies not affiliated with or controlled by us, and we are not responsible for their actions, their terms, their use of information, or their products or services.
If you submit your information to a third party, that third party’s treatment of your information is governed by their privacy policy, which may differ from this Privacy Policy and which we encourage you to review.
We also share information with your consent or at your direction. For example, we may share your personal data if you opt in to receiving information from our business partners.
6. Interest-Based Advertising
When you engage us or use our Services, non-personal identifiers and other information from your device is collected and shared with advertising partners to enable the delivery of ads to your device.
We may work with the following third-party advertising partners:
●
Google●
Admob●
AdColony●
Unity Ads●
Iron SourceWe may share certain of your information with these partners to make advertising more relevant, measure its effectiveness, and help recognize your devices and serve ads. We or they may also employ cookies or similar technologies, as described above, to ensure appropriate advertising and personalized experiences.
If you would like to find out more about the way these third parties collect and process your information, please refer to their respective privacy policies and/or terms and conditions by clicking on the links provided above.
If you prefer to opt out of having your web viewing behavior used for interest-based advertising, you can learn how to do so by clicking here, or if located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, by clicking here. If you would prefer to opt out of having information about your mobile app usage used for interest-based advertising, you may do so through your device settings (“Limit Ad Tracking” on iOS and “Opt Out of Ads Personalization” on Android). Please note that you may continue to receive generic ads that are not based on your preferences.
By using our Services, you agree that we will not be liable for any damage or loss caused by your use of or reliance on any content, advertising, products, or other materials on or available from these third party websites.
7. Your Rights and Choices
7.1 Right of Access
You have a right to know what information we hold about you and. If you wish to exercise this right, please contact us stating the information you would like to receive. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with any information.
Please note that we may not be able to provide all the information you ask for, for instance if the information includes personal information about another person. Reasons will be provided in the event that we decide not to disclose certain information.
7.2 Updating or Correcting Your Personal Information
You are expected to maintain accurate, complete, and up-to-date information in connection with your Account.
Notwithstanding the above, please feel free to reach out to us via
[email protected], whenever you intend to update or correct your information.
7.3 Deleting Your Personal Information
In some circumstances you have a right to have some of the personal information that we hold about you deleted. Should you wish to have any information about you deleted, please contact us at
[email protected]. We will try to comply with your request as soon as reasonably practicable and in any event, within one month of your request.
Please note that in order to process your request, you must clear our cookies from any device used to access our website in a web browser. When we delete personal information about you, we may still retain some or all of that information for other purposes such as maintaining financial records, protecting or enforcing legal rights, maintaining marketing suppression lists or for technical reasons such as maintaining technical security or our database integrity. We may also retain your information in an anonymized form.
7.4 Communication Preferences
● Email, phone, and text: We may contact you at the email address(es) or phone number(s) provided in connection with your Account. You may opt out of these messages by following the unsubscribe instructions in the message (e.g. by tapping an unsubscribe link).
● Push: In connection with certain Services, you may choose to opt in to receiving push notifications. If you no longer want to receive them, you can turn them off at the device level.
● Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
7.5 Other Rights
In some cases, particularly if you are a resident of the EEA, the United Kingdom, or Switzerland, or if you are a resident of the State of California, you may have additional rights with respect to your personal data or personal information as defined under applicable laws. For more information on these rights, please refer to the additional disclosures below.
8. Data Retention
We may retain personal information where required by law or where we have an ongoing legitimate business need to do so. For example, we may retain such information to provide you a service you have requested, to comply with applicable legal, tax or accounting requirements, or where necessary for fraud prevention, dispute resolution, enforcement of our contracts and terms, or for safety reasons. In addition, we may retain your information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Service and take other actions permitted by law.
9. Security
We follow generally accepted industry standards and maintain reasonable safeguards designed to secure the information in our possession, and only those at Index Fundings with a legitimate business need to access your personal information are permitted to do so. We also take reasonable steps to ensure that third parties to whom we transfer information will provide protections appropriate to that type of information. If you have reason to believe that your interaction with us is no longer secure, please immediately contact us.
10. Use by Minors
We do not knowingly collect or process personal data from or about, or direct or target interest-based advertising to, anyone under the age of 13 (or under the age of 16 for those in the EEA, United Kingdom, or Switzerland), nor do we knowingly allow such individuals to use our Services. If you believe we might have any personal information from or about a child under this age, please contact us using the details provided on the last page. If we learn that we have inadvertently gathered such information, we will delete it.
11. Additional Information for Residents of the EEA, United Kingdom, and Switzerland
11.1 Rights and Choices Available to EEA Residents
If you are a resident of a member country of the European Economic Area (“EEA”), the United Kingdom, or Switzerland, you may have the following rights with respect to any information about you that constitutes “personal data” under EEA law:
11.2 Access your personal data:
You may have the right to obtain confirmation regarding whether we process your personal data and obtain a copy of the personal data we have collected about you. (Note that this right only applies to personal information relating to you, and not to any other user.)
11.3 Rectify or correct your personal data:
You may have the right to correct your personal data where it contains inaccuracies.
11.4 Request erasure (deletion) of your personal data:
You may have the right to request that we delete your personal data in certain cases, for example when it is no longer necessary to fulfill the purposes for which Index Fundings collected it. This right may be limited to the extent that Index Fundings is permitted or required by applicable law to retain the data. (Note that if you request deletion of your personal data, you may no longer be able to use or access the Services. If you share devices with someone else who uses the Services, that person may no longer access and use your account information. If you decide to access the Services again, we may consider this a new Account and may collect personal data associated with that Account in accordance with this Privacy Policy).
11.5 Restrict or object to the processing of your personal data:
In certain cases, you may have the right to object to our processing of your personal data, or request that we restrict that processing. Because the data that we collect is generally required to provide the Services to you, if you object to the processing of your personal data, this may have the same effect as requesting deletion of this data. This right may be limited to the extent that Index Fundings is permitted or required by applicable law to continue processing the data. (Note that if you object to the processing of your personal data, you and others who use your devices to access the Services may no longer be able to use or access the Services).
11.6 Request a portable copy of your personal data:
In certain limited cases, you may be able to request that we provide you with a copy of your personal data in a structured, commonly used and machine-readable format so that you can transmit it elsewhere.
To protect the privacy of your information, Index Fundings verifies your identity and processes all rights requests. If you wish to exercise any rights described above, send us an email via:
[email protected].
In addition to the rights described above, if we have collected and processed certain types of personal data with your consent, you may withdraw that consent in the manner described when you provided consent. Withdrawing your consent will not affect the lawfulness of any processing conducted prior to then, nor will it affect any processing based on lawful grounds other than consent.
In some cases, you may have the right to file a complaint with a data protection authority about our collection and use of your personal data. For more information, contact your local data protection authority. We will cooperate with the appropriate governmental authorities to resolve any privacy-related complaints that cannot be amicably resolved between you and us.
11.7 Legal Basis for Processing Personal Data
If you are from the EEA, the United Kingdom, or Switzerland, our legal basis for collecting and using your personal data will depend on the type of information and the context in which we collect it. In general, we collect personal data from you only where we have your consent to do so, where we need it to perform a contract with you, or where it is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal data from you or may otherwise need it to protect your vital interests or those of another person. If you have questions about the legal basis on which we collect and use your personal data, contact us.
11.8 Transfer of Personal Data from the EEA
Index Fundings may transfer personal data from the EEA, the UK, or Switzerland to the United States, including personal information we receive from individuals residing in the EEA, the UK or Switzerland who visit our Website and/or who may use our Services or otherwise interact with us. Please note that for individuals located in the EEA or the UK, the term Personal Information used in this notice is equivalent to the term “personal data” under applicable European and UK data protection laws. When we engage in such transfers of personal information, it relies on i) Adequacy Decisions as adopted by the European Commission on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR), or ii) Standard Contractual Clauses issued by the European Commission.
The European Commission has determined that the Standard Contractual Clauses provide sufficient safeguards to protect the personal data transferred outside the EU or EEA. For more information, please visit Standard Contractual Clauses (SCC) | European Commission. We also continually monitor the circumstances surrounding such transfers in order to ensure that these maintain, in practice, a level of protection that is essentially equivalent to the one guaranteed by the GDPR.
12. International Transfer
These Services are hosted in the United States of America and subject to applicable U.S. Federal and state laws, rules and regulations. Your personal data may be transferred to, stored at and processed by us and our affiliates and other third parties outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in your country. By using our Services, you consent and agree to this transfer, storing, processing and use of your personal data in accordance with this Privacy Policy.
13. Additional Information for Residents of California
13.1 Information We Collect, Use, and Disclose
Under the California Consumer Privacy Act (‘CCPA’), we are required to disclose information about the categories of personal information we collect and how we use them, the categories of sources from which we collect personal information, and the third parties with whom we share personal information. We have provided detailed descriptions above in the “Information We Collect and How We Collect It,” “How We Use Information,” and “How We Share Information” sections of this Privacy Policy.
Generally, we collect the following categories of personal information, as defined by the California Consumer Privacy Act (‘CCPA’):
Identifiers and contact information, including first and last name, username or handle, third party service ID, IP address, unique device identifier, advertising identifier, device serial number, email address, phone number, home address or shipping address, and your friends’ names and contact information;
Internet or other electronic network activity information, such as hardware model, device software platform/OS and firmware, mobile carrier, preferred languages, device motion information, and mobile network information, and in some cases, browser type, Internet service provider, referring/exit pages and URLs, and clickstream data;
Demographic information, including your gender, age, date of birth, and language; Non-precise geolocation information, such as approximate location as inferred from IP address;
Other information you may share if you use social features when accessing our Services, including the organizations, links, and other information included on your social profile pages.
13.2 Rights and Choices Available to California Residents
Under the California Consumer Privacy Act (‘CCPA’), California residents have certain rights regarding the personal information that businesses have about them.
This includes the rights to request access or deletion of your personal information, as well as the right to direct a business to stop selling your personal information.
13.3 The Right to Opt-out of Sale
We do not sell users personal information in exchange for any monetary consideration. We do share personal information for other benefits that could be deemed a “sale,” as defined by the CCPA (Cal. Civ. Code 1798.140(t)(1)). We support the CCPA and wish to provide you with control over how your personal information is collected and shared.
You have the right to direct Index Fundings to not sell your personal information and to exercise your right to opt-out by sending us an email via
[email protected].
Please note that we may still use aggregated and de-identified personal information that does not identify you or any individual; we may also retain information as needed in order to comply with legal obligations, enforce agreements, and resolve disputes.
13.4 Right to Request Disclosure
You have the right to request disclosure about what categories of your personal information Index Fundings has sold or disclosed for a business purpose and the categories of third parties to whom the personal information was sold or disclosed. Additionally, you have the right to request disclosure of specific pieces of information. Below is a full list of the information that you can include in your request.
● The categories of personal information that Index Fundings has collected about you.
● The categories of sources from which Index Fundings collected the personal information.
● The business or commercial purpose for collecting or selling the personal information.
● The categories of third parties with whom Index Fundings shares personal information.
● The specific pieces of personal information Index Fundings has collected about you.
● The categories of personal information that Index Fundings disclosed about you for a business purpose.
● The categories of personal information that Index Fundings has sold about you, as well as the categories of third parties to whom Index Fundings sold the information.
If you would like to exercise your right to request disclosure, please send us an email via
[email protected] Our privacy team will examine your request and respond to you as quickly as possible.
13.5 Right to Request Deletion
You have the right to request that Index Fundings delete any personal information that Index Fundings has collected from you. Please note that there are exceptions where Index Fundings does not have to fulfill a request to delete information, such as when the deletion of information would create problems with the completion of a transaction or compliance with a legal obligation.
If you would like to exercise your right to delete, please send us an email via
[email protected] and our privacy team will examine your request and respond to you as quickly as possible.
13.6 The Right to Non-Discrimination
Index Fundings will not discriminate against you (e.g., through deleting your account, or providing a different level or quality of services) for exercising any of the rights afforded to you.
13.7 California and Delaware “Do Not Track” Disclosures
California and Delaware law require Index Fundings to indicate whether it honors “Do Not Track” settings in your browser concerning targeted advertising. Index Fundings adheres to the standards set out in this Privacy Policy and does not monitor or respond to Do Not Track browser requests.
14. External Linked Websites
For your convenience, hyperlinks may be posted on the Websites that link to other websites (the “Linked Sites”). We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of any Linked Sites or of any companies that we do not own or control. Linked Sites may collect information in addition to that which we collect on the Websites. We do not endorse any of these Linked Sites, the services or products described or offered on such Linked Sites, or any of the content contained on the Linked Sites. We encourage you to seek out and read the privacy policy of each Linked Site that you visit to understand how the information that is collected about you is used and protected.
15. Contact Us
If you have questions or concerns about this Policy or our data practices, you can contact us by email at
[email protected]. If we receive a formal written complaint from you, we will attempt to contact you directly to resolve your concerns.